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The Aptilo Service Management Platform (SMP) is the state-of-the-art base for delivering carrier-grade broadband access services in large public, semi public and private access zones. The platform facilitates for easy and scalable service delivery, administration and monitoring.
Together with access control gateways or controllers, such as the Aptilo Access Controller or 3rd party gateways/controllers, the Aptilo SMP allows for management and administration of services running over wired and wireless networks based on e.g. WiFi, WiMAX, WiBro and FWA. These services are typically offered by service providers in places such as airports, hotels, conference centers, in metropolitan and rural areas, and on enterprise campuses for guest access.
Key Features
Access and service control: The Aptilo Service Management Platform provides a secure access control function for user authentication based on standard RADIUS.
Billing interface support: The Aptilo SMP generates information that is used for billing post-processing by the service provider.
Customer care interface: This function provides a management interface for administration of a wide range of account types (post-paid, pre-paid, volume based, time based, etc.). The interface provides logs and exports user oriented events to available customer care systems.
Network Management: Contains a set of functions to allow installation and configuration of the Aptilo SMP as well as performance and fault management. This functionality also supports central configuration and software upgrades of multiple Aptilo Access Controllers to simplify the effort of maintaining a large deployment of the system making sure the solution software is always kept up-to-date.
Redundancy: The Aptilo SMP can be installed in parallel for redundancy. Automatic database synchronization, failure detection and switch between active servers are supported.
Access Controller/Gateway support: The Aptilo Service Management Platform is capable to interwork with a number of 3rd party access gateway brands and models from market leading vendors.
Captive Portal management: Dynamic web pages enable freedom to design each site’s captive portal page uniquely to provide a separate look and feel for each location. This function provides a tool for time saving modifications of captive portal pages where sign-up and purchase of services is offered.
End-user ease-of-use: Mobile devices do not require any specific software other than a standard web browser or a supported connection client to access the service.
Subscriber and Account Management: The Subscriber Management module gives the administrator belonging to the service provider, full management access of the user accounts. Optional features for end-user self-provisioning and corporate account management are available.
Authentication & Payment options:
- Pre-registered user accounts based on standard RADIUS
- Support for Roaming users based on RADIUS proxy including opaque credential handling.
- A large number of service provider roaming interfaces are validated by the Aptilo solution and its customers.
- Voucher accounts, based on time, duration, number of sessions, data volume limits, etc.
- E-voucher accounts for secure and controlled guest access
- On-line credit card payment
- SMS authentication based on one-time passwords
- Premium-SMS payment
- 802.1x authentication and support for EAP over RADIUS
- PMS (Property Management System) interface support for direct hotel bill charges
Load sharing
In large broadband networks or in networks with high load and traffic, such as city wide networks, the number of concurrent users can become larger than a single Aptilo Access Controller can handle. The Aptilo system effectively addresses this issue by providing load sharing and automatic redundancy functionalities.
With the load balancing feature in the Aptilo system, adding capacity in the network becomes a simple task of adding an additional Aptilo Access Controller and including it in the server cluster.
One-to-many Redundancy
One backup Aptilo Access Controller can be on hot standby for all primary servers. Would an Access Controller enter a faulty state, the backup will take over operations for that specific primary Access Controller, with all the relevant settings mirrored from the primary configuration.
Virtual operators: Access rights to parts of the Aptilo Service Management Platform can be configured to different administrator classes as well as individual service providers sharing the same access network.
